INFO & ID
PLEASE BE ADVISED IT IS A CONDITION OF ENTRY TO PASS A RANDOM
ALCOHOL AND DRUG BREATH / TONGUE SWIPE TEST.
THIS IS AN UNDER 18s EVENT
Entry to the Event is restricted to patrons between 13-17 years of age only. By purchasing a ticket you agree that on the Event Date you will be aged over 13 years and not older than 17 years. If you are aged 18 years or older on the Event Date you will be refused entry to the Event and your ticket will not be refunded.
Proof of Age ID
It is a condition of entry to the Event that you present one acceptable Proof of Age ID to enter the Event and Venue. Proof of Age ID must be current and can be:
• School Identification Pass
• Digital School Identification
• Learners Permit or Drivers Licence
• Proof of Age Card or Keypass.
(Expired Licence, Passport & School ID is fine as long as it has your name, birthday & photo)
Proof of Age ID may be requested at any time.
Certified Copy of Passports will be accepted.
Certified Copy of Birth Certificates plus 1 other form of any type of Photo ID will be accepted.
Certified Copy means it has been certified and stamped and/or signed by a Justice of the Peace, Solicitor, Pharmacist, Nurse or Police Officer.
There are no pass outs throughout the Event. We do not allow pass outs once a patron has entered the event. Patrons who leave the event before the scheduled closing time of 10.00pm will not be permitted to re enter.
Doors close for entry at 8pm
(“Good Life Presents” Events) has a dress code in place for all events. No bum bags / fanny packs, Male Side bags or man bags (backpacks are ok). Shirts must remain on at all times. (“Good Life Presents” Events) recommend closed shoes but does allow thongs.
FOOD & BARS
Various catering outlets will be available to all patrons for the duration of the event. We also have Free cold drinking water fountains around the venue. All concessionaires accept card and have eftpos facilities.
We are completely cashless at this event. Please bring a card or device to pay for Food & Soft Drinks, Merchandise & Cloak Room.
ZERO TOLERANCE POLICY
The Event is an alcohol, cigarette, vape and drug free event. Any patron found to have consumed, or possess, alcohol or illegal substances will have their parents/guardians contacted. If your parents/guardians are uncontactable, you will be handed over to Police.
SECURITY & POLICE
We actively enforce our Zero Tolerance Policy in relation to drugs and alcohol and it is a condition of entry to the Event and the Venue that you may be subject to the following checks:
- Proof of Age ID checked at security discretion.
- All bags checked for Banned Items.
- Random pat down for Banned Items.
- Metal detectors checks.
- Random breathalysing at point of entry and during the Event if required (approx 1 in 5 patrons are tested).
- Random drug testing through tongue swipes at point of entry and during the Event if required (approx 1 in 10 patrons will be drug tested).
If you are found to have a positive drug or alcohol reading, you will not be permitted into the Event and will be escorted by Event security to a waiting area. Event security will contact your parents/guardians to collect you. If your parents/guardians are uncontactable, you will be handed over to Police.
(“Good Life Presents” Events) will employ the services of Private Security Agencies to secure the event. Security staff will be deployed to secure the internal event grounds, external perimeter and the surrounding areas.
GETTING TO THE VENUE
We highly recommend using public transport. Maps will be provided for each event.
(“Good Life Presents” Events) will have a St John team allocated to assist with any first aid injuries or concerns of patrons.
Two (2) fence lines of anti climb fencing will be installed. In addition there will be a large police and security presence around the fence line. Please be advised that (“Good Life Presents” Events) use Security Dogs and special fencing in these areas, attempting to gain access to the festival unlawfully may result in serious injury . Furthermore, since 2015, (“Good Life Presents” Events) have decided to not simply remove people from our venue, but also press charges against anyone caught Trespassing. Everyone that enters the event will be given a wristband, if you are found inside the venue without a wristband, you will be ejected and charges may pre laid against you.
Alcohol, cigarettes or vapours, animals except service animals (e.g. seeing eye dogs, police dogs and horses); firearms, any item that could be used as a weapon; beach balls & other inflatable devices; No glass, including perfume bottles and makeup containers; No selfie sticks of go pro sticks, drink & food cans; chairs & stools, any temporary shelter, including umbrellas; eskies; fireworks; glass (including bottles); large containers in excess of 600ml; large bags or large backpacks, amplification equipment; unauthorised promotional, commercial, political, religious or offensive items of whatever nature including clothing, banners, signs, symbols and leaflets or flyers; laser pointers, distress signals, whistles or loud hailers; or other items deemed or considered dangerous or capable of causing a public nuisance that could be used to distract, obstruct or interfere with any performer or other patrons enjoyment. Deodorant bottles must be sealed and must not have screw tops. No chapsticks or nasal sprays allowed. No drones.
You may bring one (1) empty bottle no bigger than 600ml to the Event (which can be filled for free at the water stations). The label MUST be removed and the bottle presented to security. Drinks required for dietary or health purposes are allowed in unopened sealed containers not exceeding 600ml provided that you hold and show security a written consent from a registered medical health professional.
Lost Property & left over items from the Cloak Room in Brisbane, can be collected from the RNA/ Brisbane Showgrounds Reception. Please call 0499 900 161 for enquiries.
ENQUIRIES & SUPPORT
REMEMBER TO CHECK YOUR SPAM & JUNK FOLDERS FOR YOUR TICKETS.
If your didn’t get your ticket, log back into your account and choose to resend it.
Ticket re-issuing (change name or date of birth on ticket) incurs a $10 fee.
It is a condition of sale that tickets may not be offered for unauthorised resale, on third party websites such as eBay, Gumtree, Viagogo or social media Buy Swap Sell pages. Tickets may not be resold or offered for resale at a premium (including online auction sites) or used for advertising, promotion or other commercial purposes. If a ticket is used in breach of these conditions, it may be cancelled without refund and the ticket holder may be refused entry.
Any tickets purchased in excess of the Event ticket/transaction limit may be cancelled at the discretion of the Promoter.
No refunds or exchanges on any ticket except as required by the Live Performance Australia Ticketing Code of Practice or the Australian Consumer Law. Incorrect purchases are NOT guaranteed a refund and are at the discretion of the Promoter.
The ability to reissue (change the name on your ticket) or offer your ticket for resale (sell your ticket to someone else) may be available for a nominated fee per ticket, however these services are at the discretion of the Promoter and may be subject to change. To check if either service is available, log into your Moshtix account after you have purchased the ticket(s). Should ticket reissues be available, they will conclude prior to the door/gate opening time unless otherwise specified by the Promoter. Should tickets be available to be offered for resale these cannot be guaranteed to be resold.
Each ticket attracts a booking fee, which is inclusive of GST. All tickets and products listed on www.moshtix.com.au are priced in Australian dollars.
Your digital ticket is your ticket to the Event and must be presented at the entry gates to gain entry. Your ticket will be emailed to the email address specified during booking as either a PDF attachment or Passbook link once your credit card has been successfully charged. If you do not receive your ticket(s) you can log in to your Moshtix account to either re-send or download a copy. Otherwise, please bring valid Proof of Age ID and the credit card used to purchase the ticket(s) to the entry gate.
TICKETHOLDER NAMES AND DATES OF BIRTH
At the point of entry the ticket presented must match the FULL NAME and DATE OF BIRTH (where required) specified in your booking history. You will be asked to present a current matching Proof of Age ID. You may either:
(a) nominate 1 FULL NAME for all tickets and receive separate barcoded tickets and everyone must arrive at once in a group; or
(b) nominate ALL attendee FULL NAMES and DATES OF BIRTH (where required) and receive separate barcoded tickets for everyone, each person may then arrive separately. Each ticket will be emailed separately to each nominated email address.
HOW TO GET THERE : SYDNEY
CHANGE IN EVENT:
The Promoter reserves the right to withdraw, reschedule or substitute artist/s and/or vary advertised programs, prices, event times, venues, seating arrangements, staging and audience capacities without notice.
The Promoter reserves the right of admission and to enforce the Venue entry conditions set by the Venue. Anyone behaving in an offensive, disruptive or dangerous manner may be ejected from the Event in the Promoter’s or the Venue’s discretion.
Should the Event be cancelled or rescheduled, Moshtix will contact you via the nominated email address.
YOUR PERSONAL INFORMATION:
Moshtix, on behalf of the Promoter, collects and keeps personal information about you including your name, address, credit card or payment details, contact number and the names of all ticket allocations. Unless you tell Moshtix otherwise, the Promoter may disclose your contact details to third parties if you elect to receive such information at time of ticket purchase so they can provide you with promotional material about other events and products. The Promoter may also need to disclose your personal information as required by law or as permitted under the Privacy Act 1988 (Cth). If you have any questions about how the Promoter will handle your personal information please visit the link at the bottom of the Authorised Ticketing Agency’s ticketing page where you purchase your Event ticket or contact the Promoter.
Moshtix provides this ticketing service on behalf of the Promoter. The Promoter is Good Life Music Festivals Pty Ltd (ABN 84 165 300 498) of 222 York St, South Melbourne, Victoria 3205 – www.goodlifepresents.com.au.